Tickets & Box Office Policies
Buy Tickets
Seating Map
Safety Protocols
Comments & Suggestions

Tickets & Box Office Policies

There is a per-ticket handling fee for all ticket orders, even if purchased in person.

Please note: There is no late seating and no refunds. Patrons who arrive after curtain time will not be seated and their ticket price will not be refunded.

If you are ill, please contact the Box Office and we will either refund your ticket or exchange it for another performance where applicable.

Buy Tickets



Ticket prices vary from show to show. 

Keep checking our Facebook page, blog and website for updates and announcements on rush tickets, discounts and special promotions. We want everyone to see the show!

Box Office Phone Hours

**Due to our current limited staff, your call may not be answered immediately. Please leave a voicemail, or send us an email at, and your call will be returned as soon as possible. Thank you for your patience.**

During A Show Run

Monday: CLOSED**
Tuesday–Friday: 12pm to 3pm
Tuesday-Sunday: 2 hours prior to performances

NOT During A Show Run
Tuesday–Friday: 12pm to 3pm 

Box office in person

In Person
Our physical Box Office is currently closed.

By Email
Please leave a voicemail or an email if you are unable to reach us.

Seating Map

Wheelchair accessible seats are located house left, seats A1, A3, A5, & A7.

Covid-19 Safety Protocols

Protecting the health and safety of our artists, staff and patrons is Magic's number one priority. Although 100% safety can never be guaranteed in these strange times, Magic adheres to all guidelines and recommendations issued by Fort Mason Center for Arts and Culture, the City & County of San Francisco,  the State of California and the CDC in regard to reopening our facilities to audiences and ongoing operations.

These include:

-Remote ticketing options and touchless ticket scanning.

-Clear, unobstructed pathways for patrons’ ingress and egress.

-Reduced venue capacity for certain productions in order to maintain distancing between parties.

-Hand sanitizer stations throughout the venue.

-Concessions are currently unavailable until such time as risk of exposure is decreased.

-Digital Programs will be available.

-All Front of House staff, including House Managers, Box Office and Ushers, will undergo the same training as the rest of the Magic staff regarding safety and sanitization protocols. This will include face-coverings - masks, and social distancing.  Magic will provide sanitization techniques and equipment for cleaning.

-Magic is a fully vaccinated company. Proof of fully vaccinated status (including a booster shot) will be required for any audience member entering the space.

-Magic will require all patrons to wear face coverings/ masks when in the building and attending a show.

Theatre Cleaning Procedures
Prior to each performance all hard surfaces in the theatre (including but not limited to: arm rests, handrails, door handles, tables, chairs & counter tops) will be wiped down with an approved disinfecting agent.

-The entire theatre facility will be spray disinfected/ fogged to address soft surfaces weekly.

-Magic Theatre is surrounded by windows on three sides. During performances, these windows will remain open.

-Magic has also installed air-purifiers throughout the performance and common areas.

Comments & Suggestions

Is there anything you would like us to know? I'm happy to help; see you at the theatre!

Email your comments/suggestions to:

Give us a call!